Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of the services provided by GreenGrove Technologies ("we", "our", "us"), including:

• The GreenGrove Technologies marketing website
• Our software products and services

By accessing or using any of our services, you agree to be bound by these Terms. If you do not agree, you should not use our services.

2. Service Description

GreenGrove Technologies builds software solutions for residential communities and estate management. Our products have their own specific terms that apply in addition to these general terms.

3. User Obligations

All users of our services agree to:

• Provide accurate information — Ensure any information you provide is correct and current.
• Comply with applicable laws — Use our services only for lawful purposes.
• Respect intellectual property — Do not copy, reproduce, or distribute our content without permission.

4. Acceptable Use

You agree to use our services only for lawful purposes and in a manner that does not:

• Violate any applicable laws or regulations
• Infringe on the rights of others
• Interfere with the operation or security of our services
• Attempt unauthorised access to our systems or data
• Use automated tools to scrape, harvest, or excessively query our services

5. Service Availability

We strive to maintain reliable service, but we do not guarantee:

• Uninterrupted availability
• Error-free operation
• Specific uptime percentages

Service may be affected by:

• Scheduled maintenance
• Third-party service outages
• Force majeure events
• Security incidents requiring immediate response

6. Intellectual Property

All content provided by GreenGrove Technologies, including but not limited to:

• Software, code, and applications
• Logos and branding
• Website design and layout
• Documentation

is the property of GreenGrove Technologies, unless otherwise stated.

You may not reproduce, distribute, modify, or create derivative works without prior written permission.

7. Limitation of Liability

To the fullest extent permitted by law, GreenGrove Technologies shall not be liable for:

• Any direct, indirect, incidental, or consequential damages
• Loss of data, profits, or business opportunities
• Business interruption

arising from:

• Use of, or inability to use, our services
• Third-party service failures
• Security breaches despite reasonable precautions

Use of our services is at your own risk.

8. Indemnification

You agree to indemnify, defend, and hold harmless GreenGrove Technologies, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use or misuse of our services
• Your violation of these Terms
• Your violation of any third-party rights

9. Termination

We may suspend or terminate access if:

• You violate these Terms
• We detect abusive or fraudulent behavior
• Required by law
• The service is discontinued

Upon termination, your right to access the service ceases. Sections of these Terms that by their nature should survive (limitation of liability, indemnification, governing law) will continue to apply.

10. External Links

Our services may contain links to third-party websites.

We are not responsible for the content, policies, or practices of any third-party sites.

11. Privacy

Your use of our services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information.

12. Dispute Resolution

If a dispute arises from these Terms or your use of our services:

1. Informal resolution — Contact us first at support@greengrovetech.com to attempt informal resolution.
2. Mediation — If informal resolution fails, parties agree to attempt mediation before litigation.
3. Jurisdiction — Any legal proceedings shall be conducted in the courts of South Africa.

13. South African Legal Compliance

These Terms are subject to South African law, including:

• Consumer Protection Act (CPA) — Where applicable, nothing in these Terms limits rights you may have under the CPA.
• Electronic Communications and Transactions Act (ECTA) — These Terms constitute a valid electronic agreement.
• Protection of Personal Information Act (POPIA) — See our Privacy Policy for details on data protection.

14. Modifications to Terms

We reserve the right to modify these Terms at any time. Updates will be indicated by the "Last updated" date.

Continued use of our services after updates constitutes acceptance of the revised Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Information

If you have questions regarding these Terms, please contact: